Fee information

We are a fee-for-service practice, and payment for sessions is required on the day of service (NB except for Holiday Friendship Groups and In-term Friendship Groups , which are paid for as a package). Most of our therapists are Medicare providers, which means that substantial rebates are available from Medicare. Private Health Fund rebates may also apply.

Fees may vary slightly between our diverse team, so it is important to discuss fees with your allocated therapist. The out-of-pocket gap is often between $40-$90 depending on your type of plan and therapist.

Cancellation Fees:

A 100% CANCELLATION FEE will be charged if no notice of cancellation is given, and a 50% CANCELLATION FEE for less than 24 hours notice. No fee will be charged if substantial notice is given.


The Crisalida team are eligible for a wide variety of Medicare rebated therapy sessions, as well as private Health Fund rebates (check with your individual health fund). Crisalida are also recognised providers of the FaHCSIA funding programs – Better Start and Helping Children with Autism programs, providing families with a multidisciplinary comprehensive team approach, with the flexibility of offering joint therapy sessions (eg. Speech Therapy and Occupational Therapy).  Crisalida have also recently been approved as an NDIS Provider for Therapeutic Supports and Early Childhood Supports.

The Mental Health Care Plan (MHCP) from a Medical Practitioner directed to Crisalida/individual therapist name can offer up to 10 individual and 10 group therapy sessions per calendar year. See the Australian Government MHCP Fact Sheet on the Better Access to Mental Health Scheme.

The Chronic Disease Management (CDM) Plan, formerly known as Enhanced Primary Care Plan (EPC), from a GP, allows clients 5 rebated sessions per calender year). This plan encourages the establishment of multidisciplinary team care arrangements to provide shared care for clients with a chronic medical condition and complex care needs – there needs to be at least two allied health professionals involved in order to be eligible. You can use the 5 sessions for one therapist or split the sessions between different therapists. Our Speech Pathologists, Occupational Therapists and Psychologists can provide individual services under this plan, however if there is a need for a range of services, we often recommend this plan be used for Speech Therapy. See the Government CDM fact sheet.

The Helping Children with Autism Plan – from your GP, Paediatrician or Psychiatrist can offer up to 4 assessment rebated sessions and 20 rebated therapy sessions. The assessment sessions must be completed before the child’s 13th birthday, and the therapy sessions for the eligible diagnosed child must be completed before the child’s 15th birthday. See the Government HCWA fact sheet.

For more information and to see if you are eligible for NDIS funding please go to www.NDIS.gov.au

The Medicare Safety Net provides financial assistance for those families with high out-of-pocket medical expenses. For information on the Medicare Safety Net see here .