Fee information

We are a fee-for-service practice (we do not bulk bill), and payment for sessions is required on the day of service (except for Holiday Friendship Groups, which are paid for as a package). Most of our therapists are Medicare providers, which means that substantial rebates are available from Medicare. Private Health Fund rebates may also apply. Fees vary slightly between our diverse team, so it is important to discuss fees with your allocated therapist or with our administration team.

Cancellation Fees:

Please see our full cancellation policy here for further information.

Medicare and Government-funded programs:

The Crisalida team are eligible for a wide variety of Medicare-rebated therapy sessions, as well as private Health Fund rebates (check with your individual health fund).

Crisalida is an NDIS Provider for Therapeutic Supports if you are NDIA managed. If you are self managed or plan managed, we are able to see you for therapeutic supports and early childhood intervention services as well. For more information and to see if you are eligible for NDIS funding please go to www.NDIS.gov.au

The Mental Health Care Plan (MHCP) from a Medical Practitioner directed to Crisalida/individual therapist name can offer up to ten individual and ten group therapy sessions per calendar year. See the Australian Government website on the Better Access to Mental Health Scheme.

The GP Chronic Condition Management Plan (GPCCMP), formerly known as a Chronic Disease Management plan (CDM) or Enhanced Primary Care Plan (EPC), from a GP, allows clients five rebated sessions per calander year. This plan encourages the establishment of multidisciplinary team care arrangements to provide shared care for clients with a chronic medical condition and complex care needs. You can use the five sessions for one therapist or split the sessions between different therapists. Our speech pathologists, occupational therapists and psychologists can provide individual services under this plan. See here for further information.

The Medicare Safety Net provides financial assistance for those families with high out-of-pocket medical expenses.